Books and Journals for VR Service Providers

For this post, I decided to provide a short bibliography of books and journals that might be useful to those who provide Virtual Reference services.

RECENT BOOKS:

Internet reference support for distance learners (2004)

Improving Internet reference services to distance learners (2005)

Virtual reference services: issues and trends (2003)

New directions in reference (2006)

Reference librarianship : notes from the trenches (2006)

Conducting the reference interview : a how-to-do-it manual for librarians (2002)

JOURNALS:

Reference & user services quarterly

The reference librarian

Reference services review : RSR

Internet reference services quarterly

RQ

OCLC reference news

LOEX quarterly